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Return to shopPrivacy Policy
Welcome to Vibe Bakes! Your privacy is important to us and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your data when you visit our website, place an order or interact with us.
1. Information We Collect
We collect different types of information to enhance your shopping experience and provide our services effectively.
1.1 Personal Information
When you place an order or register on our website, we may collect:
- Your full name
- Email address
- Phone number
- Shipping and billing addresses
- Account login details (if you create an account)
1.2 Payment Information
To process payments, we collect necessary details such as:
- Credit/Debit card details (processed securely through third-party payment gateways)
- Transaction history
- We do not store your complete payment details on our servers.
1.3 Order & Product Preferences
To provide a personalized experience, we collect:
- Order details (cakes, flavors, sizes, customization requests, etc.)
- Wishlist items
- Reviews and feedback
1.4 Website Usage & Analytics
To improve our services, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
2. How We Use Your Information
We use the information collected for:
- Order Processing: To confirm, process, and deliver your order.
- Customer Support: To respond to your queries, resolve complaints, and assist with any issues.
- Personalized Experience: To recommend cakes, flavors, and offers based on your preferences.
- Marketing & Promotions: To send exclusive deals, discounts, and updates (only if you opt-in).
- Website Improvement: To analyze trends and enhance website performance.
- Legal Compliance: To meet regulatory requirements and prevent fraud
3. How We Protect Your Data
We take your security seriously and implement measures to safeguard your data:
- Secure SSL encryption for safe transactions
- Trusted third-party payment providers for financial security
- Restricted access to personal data within our team
- Regular security audits to prevent data breaches
4. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal data. However, we may share your information with:
- Delivery Partners: To ensure your orders are delivered accurately and on time.
- Payment Processors: To securely process transactions.
- Legal Authorities: If required by law or to prevent fraud.
All third-party partners comply with strict privacy and security standards.
5. Cookies & Tracking Technologies
We use cookies to enhance your experience by:
- Remembering your preferences and login details
- Providing personalized product recommendations
- Analyzing website traffic to improve functionality
You can manage cookie preferences in your browser settings.
6. Your Rights & Choices
You have control over your personal information:
- Access & Update: You can view and update your personal details in your account.
- Opt-out: You can unsubscribe from marketing emails at any time.
- Data Deletion: You can request the removal of your personal data from our records.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing your data.
8. Changes to This Privacy Policy
We may update this policy as needed. Any changes will be posted here, and by continuing to use our website, you agree to the updated policy.
9. Contact Us
If you have any questions about our Privacy Policy, feel free to contact us.